Politique de remboursement

We want you to be happy with your purchase at The Bill Planner.  You may return unused, non-downloadable merchandise for a full refund within 30 days of purchase. Unfortunately, shipping and processing fees are non-refundable at this time.

Our customer happiness team will provide you with a return merchandise authorization code (RMA) to return items. All items must be returned in new condition, and in their original packaging. Should you need to return your apparel, the original tags must be attached, and in resellable condition (no stains, unwashed & unworn). Credits for returned items will be applied to the credit card that was used to make the original purchase.  Credit will be issued within 7 days of the date that the return is accepted by our Warehouse Team. 

Please contact us at customerservice@thebillplanner.com to start a return.

Please pack your shipment securely and return it to us via UPS, or insured mail for your protection.  All returns must be shipped to us freight prepaid as shipping costs are non-refundable. 

FINAL SALE
Please note that all items purchased from our sale category, and where it states Final Sale on the page are not eligible for refund.